Privacy Policy

OONAH (“OONAH,” “we,” “us,” or “our”), operated by Set & Social Club, collects information to provide and improve our hospitality-driven resident connection platform. The categories of information we collect are described below.

We may collect personal information you provide directly, including your name, email address, phone number, company or organization, job title, property name, number of units, and any other details you choose to share through our forms or communications.

We collect information about how you interact with OONAH.life, such as pages visited, links clicked, time spent on the site, referring URLs, and the actions you take while using our services.

We automatically collect technical information about the device and software you use to access OONAH, including IP address, browser type and version, operating system, device identifiers, and general location derived from your IP address.

We use cookies and similar technologies to operate the site, remember your preferences, and understand how the site is used. You can control cookies through your browser settings, though disabling them may affect certain features.

We use analytics tools to measure and understand site performance and engagement. These tools may collect usage and device information to help us improve the OONAH experience.

With your consent or as otherwise permitted by law, we may send you marketing communications about OONAH and Set & Social Club. You can opt out at any time by following the unsubscribe instructions in our emails or by contacting us at hello@setandsocialclub.com.

When you join the OONAH waitlist, we collect the information you provide (such as name, email, company, job title, property name, number of units, and comments) to manage your request, communicate updates, and evaluate early-access opportunities.

When you request a demo, we collect the details you submit so we can respond to your inquiry, schedule a demonstration, and follow up about OONAH for your community.

When you reach out through our contact form, we collect your name, email, company, optional phone number, and message so a member of our team can respond to you.

We use the information we collect to:

• Provide, operate, and maintain OONAH and our services.
• Respond to waitlist submissions, demo requests, and inquiries.
• Communicate with you about updates, features, and offerings.
• Improve and personalize the OONAH experience.
• Monitor usage, prevent fraud, and ensure security.
• Comply with legal obligations and enforce our terms.

We maintain administrative, technical, and organizational safeguards designed to protect your information against unauthorized access, loss, misuse, or alteration. While we work to protect your data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We may use trusted third-party service providers for hosting, analytics, email delivery, and customer relationship management. These providers process information on our behalf and are obligated to safeguard it. OONAH may also integrate with platforms such as marketing and CRM tools as our services evolve.

Depending on your location, you may have the right to access, correct, update, or delete your personal information, as well as to object to or restrict certain processing. To exercise these rights, contact us at hello@setandsocialclub.com.

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right not to be discriminated against for exercising your rights. We do not sell your personal information. To make a request, contact us at hello@setandsocialclub.com.

OONAH is operated in the United States. If you access our services from outside the United States, you understand that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.

OONAH is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.

If you have questions about this Privacy Policy or our data practices, please contact Set & Social Club at hello@setandsocialclub.com.